Terms of Service
Overview
Welcome to Josephine London. Throughout this website, the terms "we", "us", and "our" refer to Josephine London.
By accessing our website and purchasing products from us, you agree to be bound by these Terms of Service, our Privacy Policy, and any other policies referenced on this website.
If you do not agree with these Terms, please do not use our website or services.
1. Eligibility
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
You agree to provide accurate, complete, and up-to-date information when placing an order or creating an account.
2. Products
We make every effort to display our products as accurately as possible. However, product colors and appearance may vary slightly depending on your device and screen settings.
We reserve the right to modify, discontinue, or limit the availability of products at any time without notice.
3. Orders
All orders are subject to acceptance and availability.
After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.
We reserve the right to refuse, cancel, or limit any order at our discretion.
4. Pricing and Payments
All prices are displayed in British Pounds (£ GBP).
Prices may change without notice.
We accept secure payments through trusted payment providers including major credit and debit cards, Apple Pay, Google Pay, Shop Pay, and Klarna where available.
5. Shipping and Delivery
Delivery times shown on our website are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or circumstances beyond our control.
Risk of loss transfers to the customer once the order has been delivered to the shipping address provided during checkout.
6. Returns and Refunds
Our Return & Refund Policy forms part of these Terms of Service.
Please refer to our Return & Refund Policy for complete details regarding returns, exchanges, and refunds.
7. Intellectual Property
All content on this website, including text, images, graphics, logos, product descriptions, designs, and branding, is the property of Josephine London or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
8. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of any third-party websites.
Use of third-party websites is entirely at your own risk.
9. Shopify Platform
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services online.
Any purchases made through this website are made directly with Josephine London and not with Shopify.
10. Privacy
Your use of this website is also governed by our Privacy Policy.
By using our website, you agree to the collection and processing of your information as described in our Privacy Policy.
11. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Interfere with website security or functionality
- Upload malicious software or harmful code
- Attempt unauthorized access to our systems
- Violate any applicable laws or regulations
We reserve the right to suspend or terminate access to users who violate these Terms.
12. Disclaimer of Warranties
This website and all products and services are provided on an "as available" and "as is" basis.
To the fullest extent permitted by law, we make no warranties regarding uninterrupted access, accuracy, reliability, or fitness for a particular purpose.
13. Limitation of Liability
To the maximum extent permitted by law, Josephine London shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
14. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Any changes will become effective immediately upon publication on this website.
Continued use of the website constitutes acceptance of the revised Terms.
15. Governing Law
These Terms shall be governed and interpreted in accordance with the laws applicable to the business operations of Josephine London.
About Us
Josephine London is operated from Belgium and serves customers across the United Kingdom.
Related Policies
Contact Information
E-mail Address : support@josephinelondon.com
Phone Number: +44 20 4584 3666
Store Name: Josephine London
Warehouse address: 7 Somerton Dr, Marston Green, Birmingham B37 7XH، United Kingdom
Business Name & Address: Josephine London
BE - 1030234525
Veldegemsestraat 43, 8210 Zedelgem
Customer Service
(Monday to Friday): 9:00 AM to 6:00 PM
(Saturday to Sunday): 10:00 AM to 4:00 PM
Follow Us on Instagram : @josephine.london.co
Josephine London is operated from Belgium and exclusively serves customers across the United Kingdom.