Last Updated: June 2026
At Josephine London, we are committed to providing a smooth and reliable shopping experience for customers across the United Kingdom.
We currently deliver throughout the United Kingdom.
We proudly offer Free Shipping on all orders with no minimum purchase required.
Orders are processed within 1–3 business days (Monday to Friday).
During periods of high demand, promotions, or holidays, processing times may be slightly extended.
Once your order has been processed, estimated delivery times are:
Please note that delivery times are estimates and may vary due to factors beyond our control, including carrier delays, customs procedures, weather conditions, or peak seasonal demand.
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the order cannot be delivered, additional shipping fees may apply for re-delivery.
If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible at:
Our team will work with the shipping carrier to investigate the issue and provide an appropriate solution.
While we strive to deliver all orders within the estimated timeframe, we cannot guarantee exact delivery dates.
Josephine London is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, public holidays, or other circumstances beyond our control.
We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.
Josephine London is operated from Belgium and serves customers across the United Kingdom.
E-mail Address : support@josephinelondon.com
Phone Number: +44 20 4584 3666
Store Name: Josephine London
Warehouse address: 7 Somerton Dr, Marston Green, Birmingham B37 7XH، United Kingdom
Business Name & Address: Josephine London
BE - 1030234525
Veldegemsestraat 43, 8210 Zedelgem
Customer ServiceÂ
(Monday to Friday):Â 9:00 AM to 6:00 PM
(Saturday to Sunday):Â 10:00 AM to 4:00 PM
Follow Us on Instagram : @josephine.london.co
Josephine London is operated from Belgium and exclusively serves customers across the United Kingdom.